Installing SmartTUBE App on Samsung TV manually

This guide outlines the steps to manually install the SmartTUBE App on a Samsung Tizen Smart TV using a USB drive. The SmartTUBE App is compatible with all model years of Samsung Tizen Smart TVs available for publishing at the Samsung app store portal.

Requirements

• Partnership with Samsung
• Samsung Seller Office account
• Installation file from SmartLabs
• Clean USB 2.0 drive

Installation Steps

1. Obtain the Installation File

1. If you are a SmartLabs customer, access the Software Release Notes page in your SmartLabs Wiki‘s space:

   

   If not, you can try our demo app. For getting the latest version, please contact our Sales Team. 

2. Find the latest release for Samsung Smart TVs on the page and follow the Application link:

   

3. Download the .wgt file with by right-click and Save as… option:

   

2. Sign the Application

To install the downloaded .wgt file on your Samsung Smart TV using a USB drive, you need to sign it using Samsung Packaging Tool. The signed package is valid for 30 days, after which you can re-sign it using the same method.

1. Sign in to the Samsung Apps TV Seller Office with your Samsung Partner account credentials:

   

2. Select USB Demo Packaging Tool from your profile:

   
   

3. Agree to the terms and upload the .wgt file:
   
   
4. Download the generated .tmg and .license files.
   

3. Prepare the USB Drive

1. Create a folder named userwidget in the root directory of the USB drive.
2. Copy the .tmg and .license files into the userwidget directory:

   

4. Install the App on TV

1. Connect the USB drive to the Samsung Smart TV.
2. A notification stating “App installation with USB package will be started!” should appear:

   

3. After a few seconds, a second message will confirm “App installation with USB package is done!”:

   

4. Press the Home or SmartHub button, navigate to the Apps section, and open it:

   

5. Your app will be available in the Downloaded App section:

   

Possible Installation Failures

The reasons for possible issues during the installation process are listed below:

• Incorrect spelling of userwidget directory.
• .tmg and .license files not located in the userwidget directory.
• Existing app installed from Tizen Studio; uninstall it first.
• Insufficient memory on the TV; delete some other apps.
• Sometimes Samsung Smart TVs cannot install the app from too large drive or USB 3.0 drive.
• USB drive in read-only mode, resulting in the error: – 7: “[User App] *.tmg, invalid app package for security check failed[-7]”.
• Space in the .tmg file name, causing an invalid package error: “[User App] * *.tmg, invalid app package for security check failed[]”.
• If installation fails unexpectedly, consider resetting the TV to factory settings and reinstalling after all default apps are installed.